From the Big Apple into the stratosphere, strategize your site to new heights of success.
Born and raised in New York, I’m a journalist turned UX and Content Strategist with 7 years of experience in conversational AI and customer facing roles. As a journalist, I learned how to be adaptive and versatile, leading me to different roles and honing unique skills. Asking the 5 W’s (who, what, where, when, why, and sometimes how) have attributed to my in depth and perceptive research and strategy processes.
Services include:
Complete UX process (research, design, and writing)
Content Strategy
Chatbot and Help Desk Design
Proficient in Figma, Squarespace, Shopify, Wix, Wordpress, Canva, Lucidchart, Voiceflow, Intercom, Zendesk, Clickup, Usertesting, Optimal Workshop, Maze.